This week rather than communication, I have branched off to the controlling of emotions. Self-control of your emotions can bring you success in many different parts of life.
Less is more Principle: – It can be difficult to control your emotions, even more so when engaged in a dispute where people are emotionally tense or stressed. You have to work harder at trying to control those emotions, which is double the effort when you are feeling worn down. More emotion equals more conflict and although having an emotional side can be a positive thing, there are circumstances in life that emotion does not serve your best interests.
Humans are by nature reactive creatures. When two people become emotionally engaged during a dispute, conflict always escalates. The “fight” or “flight” responses that most of you will have, are strong motivators of behavior. Know yourself and know your weaknesses when it comes to emotional situation.
Know your “Threat Sensitivity”:- Everyone is different and there are people out there that are naturally calm and not prone to being threatened, while others have hot tempers that are on a hair trigger and can feel threatened with little or no provocation.
Here are some of the “lesses” that will benefit
- less talking
- less complaining
- less reiterating
- less finger pointing
- less negatives comments about the person on the other side
- less time spent negotiating – limit the conversation to priorities for you both.
Next week we’ll look into preparation for negotiation.
Have a good week everyone!
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Thanks for your time.